Frequently Asked Questions How-To Videos

Volunteer FAQs

I forgot my username. How do I retrieve that information?
I forgot my password. How do I retrieve that information?
Do I need to have an email address to register?
Can I volunteer with my family and friends at Chicago Cares?
I am a youth volunteer. How do I get started?
I have been waitlisted for a project. Now what?
My hours are not accurate. Why aren’t my hours showing up?
Why is it important for me to show up to the volunteer opportunities for which I register?
I signed up for a Volunteer Opportunity and now I cannot make it. What should I do?
I removed myself from a project, but have been marked as having not attended it – why?
Do I need to make a long-term commitment to volunteer?
I'm looking for a volunteer project that is a good fit for me, what should I do?
Do you provide some sort of documentation that I volunteered for your organization?
Why do I have to become a member on your website in order to volunteer?
I am a new Chicago Cares volunteer. How do I get started?
I work for a nonprofit organization or school that needs volunteers, how do I become a community partner?
How do I register my organization as a possible site for Serve-a-thon?
Why don’t you provide the whole address for the opportunity on the sign-up page?
What is a volunteer leader? How do I become a volunteer leader?
My youth group would like to organize a volunteer day. Who do I contact?
Who provides funding to Chicago Cares?
How do I know if Chicago Cares is using donations responsibly?
I would like to hold a fundraiser or learn how I can fundraise for Chicago Cares.
My company is interested in having our employees volunteer together several times during the year. Can you help with that?
My company would like to organize a volunteer day. Who do I contact?
My company would like to sponsor Serve-a-thon or Celebration of Service. Where can I find more information on these events?

Still have questions? Email us at info@chicagocares.org.